Processors and Sub-processors

Version 1.1 September 2020

Sub-processors that we use to provide our services to you, where the sub-processors process and store data about your users.

Sub-processor	Purpose and data location	Policies
Amazon Web Services, Inc.	We host a few of our services with AWS. Data is stored within the European Union.	Privacy Policy Data Processing Addendum
Cloudflare Inc.	We use Cloudflare as a global CDN (Content Delivery Network) for all parts of our website and product.	Privacy Policy Data Processing Addendum
Heroku from Salesforce.com, Inc.	We use Salesforce’s Heroku’s PaaS infrastructure for most parts of our services. Data is stored within the European Union.	Privacy Policy Data Processing Addendum
Papertrail from Solarwinds Worldwide, LLC.	We host our application logs with Papertrail. Data is stored within the United States.	Privacy Policy Data Processing Addendum
SendGrid from Twilio Inc.	We use SendGrid for sending transactional emails from our product. Data is stored within the United States.	Privacy Policy Data Processing Addendum
Sentry from Functional Software, Inc.	We host our error tracking logs with Sentry. Data is stored within the United States.	Privacy Policy Data Processing Addendum

Processors that we use to provide our services to you, where the processors process and store data about you.

Processor	Purpose and data location	Policies
Amazon Web Services, Inc.	As mentioned above	As mentioned above
Box	We use Box as our Legal and Financial Archive. Data is stored within the United States.	Privacy Policy Data Processing Addendum
Calendly	We use Calendly for users to book appointments in our calendars, e.g. for compliance checks. Data is stored within the United States.	Privacy Policy Data Processing Addendum
Close from Elastic	We use Close as our CRM system. Data is stored within the United States.	Privacy Policy Data Processing Agreement
Cloudflare Inc.	As mentioned above	As mentioned above
Crowdcast	We use Crowdcast to control and conduct our webinars. Data is stored within the United States.	Privacy Policy Data Processing Addendum
Help Scout	We use Help Scout to manage our support, privacy and compliance dialogues. Data is stored within the United States.	Privacy Policy Data Processing Amendment
Heroku from Salesforce.com, Inc.	As mentioned above	As mentioned above
Mixpanel	We use Mixpanel for doing data analysis that helps us evolve our product. Data is stored within the United States.	Privacy Policy Data Processing Addendum
Papertrail from Solarwinds Worldwide. LLC	As mentioned above	As mentioned above
Postmark from Wildbit, LLC	We use Postmark for sending transactional emails from our product. Data is stored within the United States.	Privacy Policy Data Processing Addendum
Sentry from Functional Software, Inc.	As mentioned above	As mentioned above
Stripe	We use Stripe for subscription, billing and payment. Data is stored within the United States.	Privacy Policy Data Processing Addendum
Userlist	We use Userlist for sending transactional emails from our product. Data is stored within the United States.	Privacy Policy Data Processing Agreement
Vidyard from Buildscale, Inc	We use Vidyard to include videos in some of our transactional emails, e.g. in our welcoming emails. Data is stored within the United States.	Privacy Policy Data Processing Addendum

We use other sub-processors and processors that we do not share personal data with, but because some of these sub-processors are used on our website, they will automatically receive the user’s IP address as part of the HTTP-request. We have ensured that these sub-processors and processors do not keep this data.

Click here for an overview of the cookies we and our sub-processors and processors may set.